Did you know that public speaking is THE number one fear, even over death! Understanding how to deliver your message is a critical component to influencing others. Whether it is a board meeting, a local gathering, or a keynote in front of an audience of a thousand, most people get the butterflies and break into a cold sweat. Dave will teach you the science behind our fears and help you create easy solutions which allow you to convert that nervous energy into a powerful, empowering force that energizes the crowd.   

Total CEU 0.10.

Many court reporters find themselves frustrated by repeated attempts to work with scopists that don’t quite work out. Files come back needing extensive cleanup, expectations feel misaligned, and the time and financial investment can feel wasted. As a result, some reporters abandon the idea of working with a scopist altogether, often at the expense of their own time, health, and long-term sustainability. 

This session reframes the problem: The issue is rarely about “good” versus “bad” scopists. Instead, it’s about alignment, communication, and team building in an unregulated profession with wide variations in training, preferences, and expectations. 

Drawing on years of experience working with court reporters and scopists across jurisdictions, Scoping International will explore why mismatches happen so frequently and how reporters can take ownership of building a reliable, effective scoping team. Attendees will learn why having support is not a luxury, but a strategic business decision, and how the right systems make delegation successful. 

Key topics include: 

• Why scoping expectations vary across reporters, regions, and work types 

• How clearly defined workflows and preferences protect both reporters and scopists 

• The role of Standard Operating Procedures (SOPs) in creating consistency and trust 

• Best practices for onboarding, communicating with, and providing feedback to scopists 

• What to expect during the early stages of a new working relationship 

This session emphasizes that successful reporter–scopist relationships are built, not found. With the right tools and mindset, court reporters can create a dependable support team that mirrors their own standards, reduces burnout, and supports a sustainable reporting career.

Total CEU 0.10.

What is the CRI?

The Certified Reporting Instructor (CRI) program for teachers of court reporting encourages excellence in the educational programs that prepare tomorrow’s court reporters.  Become a Certified Reporting Instructor and take advantage of the growing opportunities available to teach court reporting. The Certified Reporting Instructor education is an online program required for all CRI candidates. This program will expand your level of knowledge to become a more effective realtime reporting instructor. You must pass the course with a score of 80 or better.

In the five weeks of online interactive instruction, you will have an opportunity to:

      -learn about successful teaching methods and communication with students

      -gain insight into the learning process and development of a court reporting course

      -interact through demonstration of classroom management

After successful completion of the CRI Education, you are granted a completion certificate. 

For complete information on all requirements to earn the Certified Reporting Instructor (CRI) certification, visit the CRI webpage. 

(No refund after the first day of class.)

Class Dates: September 9 - October 21, 2026

Price:     Member $440

              Nonmember $516

The mandatory textbook is $55 and should be purchased in the NCRA bookstore.

Total CEU: 1.0. The product will expire 90 days from the start of class.

Jen Krueger, PhD, RMR, CRI, CPE, FAPR

Jen Krueger began her career in the court report­ing field in 1977. Following her graduation from a court reporting program in Cleveland, Ohio, she worked as a freelance reporter and attained the nationally recognized professional certification of Registered Merit Reporter (RMR). In 1989, Krueger began to teach part-time at Cuyahoga Community College’s (Tri-C’s) court reporting pro­gram. Discovering how much she loved teaching and working with students, she went on to earn a bachelor’s degree in adult education from Empire State College, Sarasota Springs, New York; a master’s degree in curriculum and technology from Grand Canyon University, in Pheonix, Arizona; and a Ph.D. in instructional design from Capella University, in Minneapolis, Minnesota.

Dr. Krueger has been recognized professionally numerous times, having received awards from the Sloan Consortium, an exemplary online course award from Blackboard, the Martin-Fincun Award from the Ohio Court Reporters Association, and NCRA’s CASE Educator of the Year award. She served as chair and co-chair of NCRA’s Teachers Community of Interest for many years, has presented at several of the Association’s conferences, and has written numerous articles for the JCR magazine.

Kelly R. Moranz, BS, CRI

Kelly Moranz is an associate professor at Cuyahoga Community College (Tri-C) in Parma, Ohio within the Captioning and Court Reporting Program. She holds the nationally recognized professional certification of Certified Reporter Instructor (CRI) and has been in the court report­ing field since 1985. Moranz is also a graduate of Tri-C. She has worked in multiple freelance firms in a variety of roles and became involved in education in 2006 as a part-time faculty member at Tri-C. Moranz has been instrumental in developing courses and curriculum, recruiting, and expanding the program. She also facilitates a mentorship program that has been recognized by Tri-C for its unique approach in supporting students. Additionally, she holds a Bachelor of Science degree in Adult Education.

Moranz was awarded the Ralph M. Besse Excellence in Teaching Award in 2015 by Tri-C and received the inaugural JCR Award for Leadership and Team-building for schools in 2016. In 2016, she was also named NCRA’s Educator of the Year and presented with the CASE Award of Excellence. NCRA’s CASE (Council on Approved Student Education) Award of Excellence recog­nizes the important role student education plays in the court reporting profession and honors educators for their dedication and outstanding achievement and leadership.

Jennifer Sati, RMR, CRR, CRC, CRI

Jennifer Sati, RMR, CRR, CRC, CRI, has been a court reporter since 1985. She is from Dayton, Minn., and is a broadcast captioner and program director of the Judicial Reporting/Broadcast Captioning Program at Anoka Technical College in Anoka, Minn. Sati has worked professionally in the freelance, broadcast/CART captioning, and official fields for the past 30 years. She is credited with creating the Anoka Technical College’s court reporting and broadcast captioning program from the bottom up and has served on the Higher Learning Commission committee for the college’s accreditation.

At the national level, Sati has served on the NCRA Board of Directors, as well as the Association’s NCRA A to Z®, Test Advisory, and Contests Com­mittees. She has also served on NCRA’s Certified Reporting Instructor Task Force, and as Chair of the Council on Approved Student Education (CASE). She was named the 2023 CASE Educator of the Year

At the state level, Sati holds membership in the Minnesota Association of Verbatim Reporters & Captioners and actively promotes the steno­graphic court reporting and broadcast captioning fields by working to organize state conventions, serving on various committees, including the organization’s Veterans History Project and Court Reporting and Captioning Awareness committees.

Len Sperling recently retired as the chair of the Captioning and Court Reporting program at the Northern Alberta Institute of Technology (NAIT) in Edmonton, Alberta, Canada, and had been a faculty member for over 20 years. Before joining NAIT, he was a freelance reporter working mainly in the areas of pretrial and quasi-judicial proceedings. He has sat on numerous NCRA committees over the years and has presented at various conventions and workshops on court reporting education. He obtained an MBA in 2011.

In the third installment of the Steno Speaks series, a real word detective and short writing guru, Donna Urlaub will be sharing her knowledge of a favorite topic: Word Crimes! Donna will speak about the word crimes she sees committed every day, and how you, too, can stop those word crimes before they start. 

Total CEU 0.10.

Ann Joyce, founder of the Washington Appellate Project, will speak on the importance of making an accurate verbatim record and why our justice system depends on us as unbiased certified court reporters to uphold the integrity of legal proceedings, ensure due process, and preserve an indisputable record of events and testimony. 

Total CEU 0.10.

This session explores the shared responsibility reporters and videographers hold in protecting the integrity of the legal record in a rapidly changing deposition environment. Through real-world scenarios and practical guidance, attendees will examine role clarity, on- and off-record coordination, emerging technology, professionalism, and collaborative best practices that strengthen trust, accuracy, and confidence in modern depositions. 

Total CEU 0.125.

Court reporters are often told the answer to success is more briefs, more complexity, and more practice. But history and science tell a different story. In 1953 the Cohen twins achieved 99.789% accuracy at speeds up to 280 wpm on manual machines. A decade later, Dominick Tursi sustained 300 wpm for five minutes with near-perfect accuracy — feats far more demanding than today’s “records.” What was their secret? Simplicity. 
 
In this session you’ll learn why dense writing systems overload the brain, multiply errors, and accelerate fatigue — and why no amount of sacrifice or practice can overcome that barrier. Drawing on both historical legends and modern cognitive science, you’ll learn practical, brain-aligned strategies that reduce stress, improve accuracy, and sustain endurance. 
 
Attendees will learn how to identify the cognitive factors that affect writing performance, recognize brain-friendly alternatives to common struggles, and apply practical strategies to reduce fatigue while maintaining accuracy. 

Total CEU 0.10.

What is in your toolbox? This session will cover some of the best practices and tools to aid in trial presentation. During this session you will also get an introduction to trial presentation software. We will discuss critical tools you need in your toolbox and highlight pre-trial preparation considerations as you get ready to ride the hot seat. 

Total CEU 0.10.

Which features matter in a laptop for court reporting, and which ones aren't important? How do you know if you're paying a fair price for your new computer? Together we'll create a short list of the essential laptop components you should be mindful of. We'll also provide detailed descriptions of all advertised laptop components and their purpose/function in plain and simple English. Attending this seminar will give you the power to shop intelligently for a reporting computer. We will conclude the seminar by considering real-life shopping examples of current laptops for sale. 

Total CEU 0.10.

Join two former official court reporters with decades of firsthand experience in California courts for an informative and practical session designed to help reporters feel more confident working in the court setting. Now successful freelance reporters who continue to cover proceedings in California courts, they will share real-world insights, practical tips, and professional guidance on courtroom procedure, expectations, and best practices for navigating the unique demands of court work with confidence and ease. 

Total CEU 0.10.