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  • Contains 9 Product(s)

    This NCRA A to Z® online program is a course with both instructional videos and dictation materials within the modules, alongside live Zoom sessions. Zoom sessions are recorded for those who cannot attend live. During this free program, experienced court reporters will teach you the alphabet in steno and how to write on a machine. *This will be a six week session for those using the iPad iSteno App or for those with access to their own machines.* The session is self-paced. We will host a live welcome session Zoom approximately one week prior to the class start date. A link to join is included in the Getting Started Module. It will be recorded for those who cannot attend live. The course will continue for six weeks.

    Welcome to the NCRA A to Z® Online Program - Live!

    Imagine a career with a front-row seat to all the action: high-profile criminal trials, the House of Representatives and the Senate, major sporting events, or breaking-new stories for TV!

    We’re called court reporters, stenographers, captioners, speed-texters, and realtime communication specialists. Whatever you call us, we are technology. Picture yourself getting paid to caption the games of your favorite sports team or working in the center of the action during a high-profile trial. 

    This NCRA A to Z® online program is an asynchronous course with instructional videos and dictation materials. During this free program, experienced court reporters will teach you the alphabet in steno and how to write on a machine.

    *This will be a six-week course. Course materials close the Sunday following the last Live session.

    How to Get Started

    Step 1:  You have recieved this link after submitting your machine to [email protected], please select the green REGISTER button and complete your registration.

    Step 2:  You will be prompted to create a FREE account within the Learning Center.

    Step 3:  Navigate your Dashboard and explore the "Getting Started" module. There will also be a Welcome Session at noon Eastern, hosted approximately one week prior to the course. Information is included in this Getting Started Module. Complete all modules prior to the end of the course to earn your completion certificate.

    Modules 1- 3
    Kim Duran, RPR from Bernalillo, NM

    Modules 4 - 6
    Beth Douglas, RPR from Lodi, CA

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    Fact: There are just not enough stenographers who are willing and/or able to provide in-person (IP) CART captioning. And we are turning down or referring requests at least once a week. This is a sector of the industry that is GROWING, despite advances in AI. Most folks are either afraid of "writing naked," or they're intimidated by what they believe is complicated physical tech to make IP CART captioning possible. The truth is that you probably already have everything you need to perform the work; all you need is a few small pieces of equipment and some very simple training. This is applicable to both machine steno and voice writers. Participants will leave the sessions knowing: — Background information about the Deaf/Hard of Hearing (D/HoH) community and who needs CART captioning — Modes of CART captioning delivery and examples of setup — Things to bring to every job — What to ask for at each job — Possible venues and their challenges — Best practices, both before accepting a job and for performing CART captioning services — Audio considerations — NCRA CART references — Considerations for determining charges Total CEU: 0.10.

    Fact: There are just not enough stenographers who are willing and/or able to provide in-person (IP) CART captioning. And we are turning down or referring requests at least once a week. This is a sector of the industry that is GROWING, despite advances in AI.

    Most folks are either afraid of "writing naked," or they're intimidated by what they believe is complicated physical tech to make IP CART captioning possible. The truth is that you probably already have everything you need to perform the work; all you need is a few small pieces of equipment and some very simple training. This is applicable to both machine steno and voice writers.    Participants will leave the sessions knowing:  — Background information about the Deaf/Hard of Hearing (D/HoH) community and who needs CART captioning  — Modes of CART captioning delivery and examples of setup  — Things to bring to every job  — What to ask for at each job  — Possible venues and their challenges  — Best practices, both before accepting a job and for performing CART captioning services  — Audio considerations  — NCRA CART references  — Considerations for determining charges

    Total CEU: 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  Download the PowerPoint used for this presentation from the handouts tab to follow along with the presenter (if available).

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    Sue Garcia, RDR, CRR

    Sue Garcia, RDR, CRR

    Sue Garcia is currently a freelance court reporter in the Puget Sound area of Washington state. She has been a CART captioning provider since 1999 and has worked as a certified court reporter in Washington state since 2001. 

    Jo Gayle, RPR, CRR, CRC

    Jo Gayle, RPR, CRR, CRC

    Jo Gayle started her reporting career as a freelance reporter in Chicago in 1980. She started CART captioning in 2004, working remotely and onsite, covering meetings, trainings, webinars, board meetings, graduations, college classes, and national conventions. She has captioned a wide variety of people, including Supreme Court Justices, politicians, authors, journalists, news analysts, and entertainers. An interview she captioned of Tom Hanks went viral on Facebook and led to an article in the Journal of Court Reporting. Jo is a member of the National Court Reporters Foundation Angel Gatherers and the Ask Me Anything Task Force. In her spare time, Jo enjoys musical theater, road biking, and reading (thankfully not transcripts anymore). 

    Angie Sundell, RDR, CRR, CRC

    Angie Sundell, RDR, CRR, CRC

    Angie Sundell began her career as a freelance court reporter in 1988. Since 2000 she has been providing CART captioning and broadcast captioning services exclusively. Angie is a member of the NCRA Captioning Committee, currently serves as Secretary of the Minnesota Association of Verbatim Reporters & Captioners, and is a delegate to the National Congress of State Associations (NCSA). 

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    This session will cover a brief history of the ways in which court reporters have been portrayed in movies and television and how today's court reporters can advocate for their profession by appearing on screen as well. This will be followed by a discussion of the filmmakers who have taken an active interest in court reporters and have put them front and center in their movies. Total CEU: 0.10.

    This session will cover a brief history of the ways in which court reporters have been portrayed in movies and television and how today's court reporters can advocate for their profession by appearing on screen as well. This will be followed by a discussion of the filmmakers who have taken an active interest in court reporters and have put them front and center in their movies. 

    Total CEU: 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  Download the PowerPoint used for this presentation from the handouts tab to follow along with the presenter (if available).

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    Brad Benjamin, RPR

    Brad Benjamin, RPR

    Brad Benjamin worked behind the scenes in Hollywood for 10 years before deciding to pursue court reporting in his early 30s. In addition to being a full-time freelance court reporter in Chicago and President-Elect of the Illinois Court Reporters Association, Brad has also played a court reporter on TV! He has appeared in multiple episodes of “Chicago P.D. as well as the pilot episode of the series “Bosch: Legacy.” 

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    This advanced session is designed for seasoned captioning professionals who are ready to push their skills to the next level. We’ll dive deep into the real‑world challenges that working captioners face: rapid‑fire dialogue, overlapping speakers, complex terminology, and the pressure of maintaining both precision and readability in live environments. Through hands‑on exercises, peer review, and guided practice, participants will refine their realtime strategies, strengthen their linguistic decision‑making, and explore techniques for producing captions that are not only accurate, but audience‑centered and stylistically consistent. We’ll also examine evolving industry expectations, emerging technologies, and best practices for maintaining professional resilience in high‑stakes captioning scenarios. By the end of the session, attendees will walk away with sharper reflexes, stronger editorial instincts, and a renewed sense of confidence in their ability to deliver exceptional captions under any conditions. Total CEU 0.10.

    This advanced session is designed for seasoned captioning professionals who are ready to push their skills to the next level. We’ll dive deep into the real‑world challenges that working captioners face: rapid‑fire dialogue, overlapping speakers, complex terminology, and the pressure of maintaining both precision and readability in live environments. Through hands‑on exercises, peer review, and guided practice, participants will refine their realtime strategies, strengthen their linguistic decision‑making, and explore techniques for producing captions that are not only accurate, but audience‑centered and stylistically consistent. 

    We’ll also examine evolving industry expectations, emerging technologies, and best practices for maintaining professional resilience in high‑stakes captioning scenarios. By the end of the session, attendees will walk away with sharper reflexes, stronger editorial instincts, and a renewed sense of confidence in their ability to deliver exceptional captions under any conditions. 

    Total CEU 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  The PowerPoint used for this presentation should be downloaded from the handouts tab to follow along with the presenter (if available).

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    Susie Galvan

    Susie Galvan

    Susie Galvan is a California certified captioner/court reporter who provides realtime captioning across a wide range of settings. Susie’s work includes conferences, educational environments, government proceedings, and live entertainment events. 

    As a travel captioner, Susie works nationwide to support accessibility and communication for the deaf and hard-of-hearing communities. She is passionate about the power of realtime communication access and is committed to delivering accurate, high-quality captioning in fast-paced environments. 

    In Susie’s downtime she likes to spend time with her family, try new food, and garden. 

    Lidia Perez, RPR

    Lidia Perez, RPR

    As a professional captioner, Lidia brings spoken moments to life through precise, realtime text. Her work sits at the intersection of language, technology, and accessibility, and she takes pride in creating inclusive experiences for audiences of all kinds. Over time she has developed a reputation for calm focus and quick thinking, and an ear finely tuned to nuance. Whether supporting live events, educational settings, or fast‑paced productions, she aims to ensure that every word is captured clearly and every viewer feels included. Captioning isn’t just a technical skill for Lidia — it’s a craft rooted in respect for communication and the people who rely on it.

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    The concept of "Belonging" has emerged as a transformational concept across the nation, especially in conversations regarding institutional transformation, including in our legal system. It is championed by attorney John A. Powell, the Director of The Othering and Belonging Institute. This session will include a description of "Belonging," how it can be used by all legal professionals to improve their work experiences and the experiences of those they serve, and practical applications of "Bridging" and other terms. Total CEU 0.10.

    The concept of "Belonging" has emerged as a transformational concept across the nation, especially in conversations regarding institutional transformation, including in our legal system. It is championed by attorney John A. Powell, the Director of The Othering and Belonging Institute. This session will include a description of "Belonging," how it can be used by all legal professionals to improve their work experiences and the experiences of those they serve, and practical applications of "Bridging" and other terms.

    Learning Outcomes:  

    1. Understand the impacts of othering and belonging in legal proceedings

    2. The skill and power of bridging across differences  

    3. Empowering non-attorneys and non-judges in the room  

    4. Conflict resolution

    Total CEU 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  The PowerPoint used for this presentation should be downloaded from the handouts tab to follow along with the presenter (if available).

    Video captured by:

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    Judge Breean Beggs

    Judge Breean Beggs

    Breean Beggs has served as a Spokane County Superior Court Judge in Washington State since July of 2023. He was a litigation partner in the law firms of Paukert & Troppmann (Spokane) and Brett & Daugert (Bellingham), and he also directed the nonprofit Center for Justice for six years. He served on the Spokane City Council from 2016-2023, the last four years as Council President. For thirty-three years he effectively presented causes and cases in state and federal courts to juries, appellate judges, arbitrators, mediators, community groups and the media.  

    Breean was awarded the Whitworth University 2016 Distinguished Alumni Award, the 2015 WSBA Norm Maleng Leadership Award, and the 2003 WSBA Local Hero Award. He graduated from Whitworth University and University of Washington School of Law with highest honors.

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    In an interpreted deposition, not only can a competent and professional interpreter make a long and demanding day run more smoothly for the court reporter, but they can also significantly affect the quality and integrity of the record. Because even the most skilled reporter cannot transcribe what they do not hear clearly. Attendees will be taken on a guided journey by two established court interpreters to examine, in the age of AI, what their responsibilities entail at each stage of a deposition and the workflow they employ to address each task — from the initial deposition inquiry to the event that formally marks the closing of the assignment. In addition to sharing practical tips and best practices for working effectively with court interpreters, we will demonstrate, through real-life examples, how AI can both enhance productivity and become a hindrance. By illustrating court interpreters’ work processes and the ways in which AI is integrated throughout those processes, we will draw parallels between two distinct yet closely connected professions and identify shared challenges posed by emerging technologies. As integral participants in the legal system, we must work collaboratively to educate and advocate for the responsible, ethical, and safe use of technology within the legal community and to speak thoughtfully against the indiscriminate, cost-driven adoption of AI. Total CEU 0.10.

    In an interpreted deposition, not only can a competent and professional interpreter make a long and demanding day run more smoothly for the court reporter, but they can also significantly affect the quality and integrity of the record. Because even the most skilled reporter cannot transcribe what they do not hear clearly. 

    Attendees will be taken on a guided journey by two established court interpreters to examine, in the age of AI, what their responsibilities entail at each stage of a deposition and the workflow they employ to address each task — from the initial deposition inquiry to the event that formally marks the closing of the assignment. In addition to sharing practical tips and best practices for working effectively with court interpreters, we will demonstrate, through real-life examples, how AI can both enhance productivity and become a hindrance. 

    By illustrating court interpreters’ work processes and the ways in which AI is integrated throughout those processes, we will draw parallels between two distinct yet closely connected professions and identify shared challenges posed by emerging technologies. As integral participants in the legal system, we must work collaboratively to educate and advocate for the responsible, ethical, and safe use of technology within the legal community and to speak thoughtfully against the indiscriminate, cost-driven adoption of AI. 

    Total CEU 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  The PowerPoint used for this presentation should be downloaded from the handouts tab to follow along with the presenter (if available).

    Video captured by:

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    Jessie Liu

    Jessie Liu

    Jessie Liu is a freelance court-certified Mandarin interpreter in the states of California, Washington, and Nevada. Based in Southern California, Jessie has been interpreting in legal settings since 2018. Jessie also teaches English and Chinese court Interpreting. 
     
    When Jessie isn’t doing her interpreting or teaching work, she is an active advocate of the translation and interpreting profession by volunteering her time at the American Translators Association (ATA). She is on the ATA board of directors and chairs the public relations committee. 
     
    She is also on the leadership council of the Chinese Language Division of the ATA. Jessie hosts the Chinese Language Division podcast in which she invites professionals in the T&I field to talk about the most important and trending issues. 

    Tianlu Redmon, CT, CI, MLCI

    Tianlu Redmon, CT, CI, MLCI

    Tianlu Redmon, CT, CI, MLCI, is a Houston-based legal translator and interpreter and the owner of a boutique agency dedicated to professional excellence and client education. Passionate about the future of the profession, she focuses on community-building and the evolving role of AI. Tianlu currently serves as Vice President of the American Foundation for Translation and Interpretation (AFTI) and as Language Chair for the ATA English-to-Chinese Certification Exam.  
     
    Tianlu is certified by the American Translators Association (ATA) in both English-into-Chinese and Chinese-into-English translation — one of a handful of Chinese linguists in the U.S. to hold both qualifications. She is also a Texas Master Licensed Court Interpreter for Mandarin and qualified by the U.S. federal courts. Since moving to Houston in 2018, she has become a highly sought-after linguist by law firms in Texas and beyond. 

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    Whether you're covering a packed courtroom, a tight deposition suite, or a multi-party arbitration, your audio setup can make or break the quality of your record. This session walks through practical mic configurations for every setting, from corded and wireless options to extensions and accessories that give you flexibility without sacrificing sound quality. We'll cover how to choose the right equipment for the room, troubleshoot common audio challenges on the fly, and build setups you can adapt as conditions change. We'll also explore digital tools for electronic job diary bookkeeping to help you stay organized from assignment through delivery. Then we'll zoom out and look at the bigger technological shift happening around us: artificial intelligence. We'll explore how AI is affecting the environment through its massive energy and resource demands, and how those demands are reshaping real estate markets in ways that may surprise you. As professionals who depend on technology every day, understanding these larger forces helps you stay informed and ahead of the curve. From the smallest adjustment to your mic setup to the broadest implications of AI, this session is about giving you the knowledge to navigate technology at every level. Please note that due to a power outage, the first few minutes of this presentation were not recorded. You can find the information covered in the PowerPoint located under the handouts tab. Total CEU: 0.10.

    Whether you're covering a packed courtroom, a tight deposition suite, or a multi-party arbitration, your audio setup can make or break the quality of your record. This session walks through practical mic configurations for every setting, from corded and wireless options to extensions and accessories that give you flexibility without sacrificing sound quality. We'll cover how to choose the right equipment for the room, troubleshoot common audio challenges on the fly, and build setups you can adapt as conditions change. We'll also explore digital tools for electronic job diary bookkeeping to help you stay organized from assignment through delivery.   

    Then we'll zoom out and look at the bigger technological shift happening around us: artificial intelligence. We'll explore how AI is affecting the environment through its massive energy and resource demands, and how those demands are reshaping real estate markets in ways that may surprise you. As professionals who depend on technology every day, understanding these larger forces helps you stay informed and ahead of the curve. From the smallest adjustment to your mic setup to the broadest implications of AI, this session is about giving you the knowledge to navigate technology at every level. 

    *Please note that due to a power outage, the first few minutes of this presentation were not recorded. You can find the information covered in the PowerPoint located under the handouts tab.

    Total CEU: 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  The PowerPoint used for this presentation should be downloaded from the handouts tab to follow along with the presenter (if available).

    Video captured by:

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    Jessica Waack

    Jessica Waack

    Jessie Waack has been a freelance court reporter for 30 years, building her career across Wisconsin, San Francisco, and New York City. Throughout that time, she has worked on a wide range of litigation, with much of her recent work focused on complex cases. Her experience in multiple legal markets has given her a practical perspective on both the profession and its evolution over the past three decades. 

    In each place she has called home, Jesse has enjoyed becoming involved with the local court reporting community, serving on the boards of the Wisconsin Court Reporters Association, the Deposition Reporters Association, and the New York State Court Reporters Association. Those experiences have given her the opportunity to connect with reporters across the country and contribute to a profession she has enjoyed for nearly three decades. 

    When the legal industry rapidly evolved during the pandemic, Jessica embraced the opportunity to expand her technical expertise. She immersed herself in learning new technologies, refining workflows, and discovering innovative ways to streamline both her business and the reporting process. What began as a necessity quickly became a passion. 

    Today, Jessica enjoys sharing the practical knowledge and solutions she has discovered with fellow court reporters and legal professionals. She believes technology should support court reporters — not overwhelm them — and is passionate about helping others find simple, effective ways to streamline their workflow, reduce stress, and reclaim valuable time. Her goal is to help others spend less time managing the mechanics of the job and more time focusing on their careers, their families, and the things that matter most. 

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    Join Deb DuBuc, Program Chair of Realtime Court Reporting at Des Moines Area Community College, and freelance reporter Alex Lederer as they examine the role AI tools can (should?) play in preparing students and new reporters to pursue the perfect transcript. We are not talking ASR here; we want to foster those writing and transcription skills necessary for certification. Rather, we will share some tips and facilitate discussion about tools both within and outside CAT software that schools can (should?) be teaching to empower graduates to enter the workforce with confidence, knowing they have the transcript production skills that will set them apart and make them assets to the firms/courts with whom they seek employment. Join us to learn more or share your favorite AI-enhanced “must-know” with the educators training tomorrow’s workforce. Learning outcomes: — Consider how responsible AI use may enhance student learning while maintaining the core competencies required for certification — Compare educator and industry perspectives on the role AI tools can/should play in the training of the next generation of reporters — Discuss ethical considerations and best practices for incorporating AI into court reporting education without undermining essential writing and transcription skill development — Discover AI-powered tools that can support court reporting students in developing stronger transcript production, editing, and proofreading skills — Demonstrate practical strategies for teaching students to use AI tools responsibly to improve transcript accuracy, consistency, and formatting during the editing process Total CEU 0.10.

    Join Deb DuBuc, Program Chair of Realtime Court Reporting at Des Moines Area Community College, and freelance reporter Alex Lederer as they examine the role AI tools can (should?) play in preparing students and new reporters to pursue the perfect transcript. We are not talking ASR here; we want to foster those writing and transcription skills necessary for certification. Rather, we will share some tips and facilitate discussion about tools both within and outside CAT software that schools can (should?) be teaching to empower graduates to enter the workforce with confidence, knowing they have the transcript production skills that will set them apart and make them assets to the firms/courts with whom they seek employment. Join us to learn more or share your favorite AI-enhanced “must-know” with the educators training tomorrow’s workforce. 

    Learning outcomes:  — Consider how responsible AI use may enhance student learning while maintaining the core competencies required for certification  — Compare educator and industry perspectives on the role AI tools can/should play in the training of the next generation of reporters — Discuss ethical considerations and best practices for incorporating AI into court reporting education without undermining essential writing and transcription skill development  — Discover AI-powered tools that can support court reporting students in developing stronger transcript production, editing, and proofreading skills  — Demonstrate practical strategies for teaching students to use AI tools responsibly to improve transcript accuracy, consistency, and formatting during the editing process

    Total CEU 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  The PowerPoint used for this presentation should be downloaded from the handouts tab to follow along with the presenter (if available).

    Video captured by:

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    Deborah DuBuc, RPR, CRI, CPE

    Deborah DuBuc, RPR, CRI, CPE

    Deb DuBuc is a full-time faculty member and Program Chair of the full-time, live-virtual Realtime Court Reporting AAS Program at Des Moines Area Community College (DMACC) in Iowa. With her passions for teaching, assessment, curriculum development, and the reporting profession, Deb is invested in the continued development of programming to improve student outcomes. In addition to her work at the college — if you can call doing what you love with amazing teammates "work" —  Deb currently enjoys serving on NCRA's Student/Teacher Committee and Contests Committee and looks forward to networking with education and reporting professionals toward the betterment of educational and mentoring opportunities for realtime reporting students across the nation. 

    Alex M. Lederer, RPR

    Alex M. Lederer, RPR

    Alex Morgan Lederer is a certified freelance reporter who has worked in both New York and Florida. He started working during COVID-19 via Zoom depositions as opposed to other reporters who entered the field and immediately took in-person jobs. He is currently working towards achieving his RMR and CRR certifications. He has worked in courtrooms, doctors' offices, lawyers' offices, and the comfort of his own home. He looks forward to discussing the insights he achieved from entering into the field this way, which have now become the norm for new reporters. 

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    Join us for a deep dive into Windows shortcuts and under-the-radar features that will transform how you work! We'll revisit game-changing keyboard commands and introduce you to tools you never knew existed — iPhone-to-Windows linking, Dynamic Lock, Focus Sessions, and more. Whether you're a shortcut veteran or just getting started, this session will help you work faster, smarter, and with a lot less reaching for the mouse — because yes, it really is in the computer. Total CEU 0.10.

    Join us for a deep dive into Windows shortcuts and under-the-radar features that will transform how you work! We'll revisit game-changing keyboard commands and introduce you to tools you never knew existed — iPhone-to-Windows linking, Dynamic Lock, Focus Sessions, and more. Whether you're a shortcut veteran or just getting started, this session will help you work faster, smarter, and with a lot less reaching for the mouse — because yes, it really is in the computer. 

    Total CEU 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  The PowerPoint used for this presentation should be downloaded from the handouts tab to follow along with the presenter.

    Video captured by:

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    Jean Kim, RPR

    Jean Kim, RPR

    Jean Kim is a seasoned freelance court reporter in Los Angeles, Calif., covering all varieties of depositions, arbitrations, meetings, hearings, and trials. She is a Certified Independent Training Agent with Stenograph, providing remote training to individuals and groups on CaseCATalyst software to court reporters at all experience levels. Learn more about Jean's services at jeankimcourtreporter.com. 

    Merilee Johnson, RDR, CRR, CRC

    Merilee Johnson, RDR, CRR, CRC

    Merilee has been reporting since flip phones were the hottest tech, and she’s been embracing innovation ever since. She has experience as an official reporter, freelance reporter, and captioner. A familiar face at local and national conventions, Merilee is a longtime industry volunteer and former court reporting instructor with a passion for mentoring. As a Certified Independent Training Agent for Stenograph and proud CaseCATalyst enthusiast, she loves sharing practical strategies, smart shortcuts, and tech tools that help reporters work more efficiently — and enjoy it more. Currently she is part of the court reporting team covering the trials in Guantanamo Bay, bringing her expertise to some of the most high-profile proceedings in the country

  • 2026 NCRA Conference
    Contains 4 Component(s), Includes Credits Recorded On: 07/18/2026

    Experienced district court reporters share practical lessons and proven solutions from the courtroom. Learn strategies for managing busy dockets, working effectively with judges and attorneys, navigating technology, creating and managing the record efficiently, and protecting its integrity in fast-paced district court settings. Total CEU 0.10.

    Experienced district court reporters share practical lessons and proven solutions from the courtroom. Learn strategies for managing busy dockets, working effectively with judges and attorneys, navigating technology, creating and managing the record efficiently, and protecting its integrity in fast-paced district court settings. 

    Total CEU 0.10.

    This webinar was recorded live at NCRA's 2026 Annual Conference.  The PowerPoint used for this presentation should be downloaded from the handouts tab to follow along with the presenter (if available).

    Video captured by:

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    Cindy Isaacsen

    Cindy Isaacsen

    Cindy has been certified for 38 years and has been both a freelance and official reporter working in Tennessee, Louisiana, Texas, Kansas, Missouri, and Europe. The last 19 years of her career have been with the Johnson County Courthouse, in Olathe, Kan., as an official reporter covering criminal, civil, probate, and juvenile courts. Cindy has mentored many students and new reporters and currently serves as the President of the NCRA. 

    Carol Naughton

    Carol Naughton

    Carol Naughton is an official court reporter for the U.S. District Court in Norfolk, Va. Previously, she worked as a freelance court reporter for 27 years in the markets of Los Angeles, Calif., Chicago, Ill., northeast Wisconsin, and throughout Virginia and Washington, D.C. 

    Carol currently serves as Vice President of NCRA and is a member of the Court Reporters Advisory Group (CRAG). Her leadership contributions include service on several NCRA committees including as chair of the National Congress of State Associations (NCSA). She is also a proud supporter of the National Court Reporters Foundation (NCRF) and a fifth-year NCRF Angel.  Naughton is a past president of the Virginia Court Reporters Association and continues to serve the association on committees as needed.